Privacy Policy
Last Updated: September 25, 2026
Welcome to Truvedaa. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect when you visit or use our website, purchase our products, contact us, or otherwise interact with Truvedaa. It also explains how we use, protect, and share your information.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse our website, create an account, place an order, contact us, or subscribe to our communications, we may collect certain information, including:
Personal Information
- Full name
- Email address
- Mobile/contact number
- Billing address
- Shipping/delivery address
- Account login information, where applicable
- Order and purchase details
- Payment and transaction information
We only collect information that is reasonably necessary to provide our products and services.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and device information
- Operating system
- Pages visited and website interactions
- Date and time of visits
- Referring website or source
- General website usage information
This information helps us understand how visitors use our website and improve the overall user experience.
How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders
- Arrange product delivery and shipping
- Process payments and transactions
- Provide customer support
- Respond to your questions, requests, or enquiries
- Create and manage your account, where applicable
- Send order confirmations, shipping updates, and other service-related communications
- Improve our products, website, services, and customer experience
- Understand website usage and analyse trends
- Prevent fraudulent, unauthorized, or illegal activity
- Comply with applicable laws and legal requirements
- Send promotional offers, product updates, and marketing communications where permitted
Payment Information
When you purchase products from Truvedaa, payments may be processed through third-party payment gateways or payment service providers.
Depending on the payment method available at checkout, you may be able to pay using credit cards, debit cards, UPI, net banking, wallets, or other supported payment methods.
Truvedaa generally does not store complete payment card information on its own servers. Payment information may be collected and processed directly by the relevant payment service provider in accordance with its privacy policy and security practices.
Shipping and Order Fulfilment
To deliver your order, we may share necessary information such as your name, phone number, and shipping address with our logistics, courier, and delivery partners.
This information is shared only to the extent reasonably necessary to process and deliver your order.
Communications and Marketing
We may use your contact information to send you:
- Order-related communications
- Customer service messages
- Information about new products
- Special offers and promotions
- Discounts and seasonal campaigns
- Other updates relating to Truvedaa
You may choose to stop receiving promotional communications from us at any time by contacting us or using the unsubscribe option provided in applicable marketing communications.
Please note that you may still receive essential service-related communications regarding orders, payments, deliveries, or your account.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Provide relevant content and marketing
- Analyse website traffic and usage
You can modify your browser settings to accept or reject cookies. However, disabling certain cookies may affect the functionality of some parts of the website.
Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties when required to operate our business and provide services to you, including:
- Payment processors and payment gateways
- Shipping and courier partners
- Website hosting and technology providers
- Analytics and website performance services
- Marketing and communication service providers
- Customer support or service providers
- Professional advisers, where necessary
- Government authorities or law enforcement agencies when legally required
Third-party service providers are expected to handle information in accordance with applicable laws and their own privacy and security policies.
Legal Requirements
Truvedaa may disclose personal information where we reasonably believe such disclosure is necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes.
- Protect and defend the rights, property, or interests of Truvedaa.
- Prevent fraud, abuse, unauthorized access, or other unlawful activities.
- Protect the safety and security of our customers, website visitors, employees, or the public.
- Enforce our Terms & Conditions and other applicable policies.
- Respond to lawful requests from government authorities or law enforcement agencies.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
When personal information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.
Truvedaa is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children.
If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to delete such information where required by applicable law.
Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Withdraw consent for certain uses of your information
- Opt out of promotional communications
- Raise concerns regarding how your personal information is handled
To make a privacy-related request, please contact us using the details provided below.
Changes to This Privacy Policy
Truvedaa may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Truvedaa
Phone: +91 98988-12345
Email: truvedaa@gmail.com
Website: www.truvedaa.com