Terms & Conditions
Last Updated: September 25, 2026
Welcome to Truvedaa.
These Terms and Conditions govern your access to and use of the Truvedaa website at www.truvedaa.com, including browsing the website, creating an account, purchasing products, and using any services or information provided through the website.
By accessing, browsing, registering on, or purchasing products through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cancellation, Return and Refund Policy.
If you do not agree with any part of these Terms and Conditions, please do not use our website or place an order.
Authorized Use of the Website
You may use the Truvedaa website for lawful, personal, and non-commercial purposes.
By using the website, you agree that you will not:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to the website, its servers, databases, or systems.
- Copy, reproduce, modify, distribute, or commercially exploit website content without written permission.
- Use website content, images, product descriptions, logos, or other materials for unauthorized commercial purposes.
- Interfere with or attempt to disrupt the operation or security of the website.
- Submit false, misleading, fraudulent, or unauthorized information.
- Use automated systems, bots, crawlers, or similar tools to access or collect website information without authorization.
Truvedaa reserves the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been violated.
Products and Product Information
Truvedaa makes reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on the website are accurate.
However:
- Product images are provided for general representation and may vary slightly from the actual product.
- Natural products may have variations in colour, appearance, texture, aroma, or size.
- Product packaging may change from time to time.
- Product availability may change without prior notice.
- Truvedaa reserves the right to correct errors, update information, or modify product details where necessary.
A product displayed on the website does not guarantee that it will always be available for purchase.
Product Use and Ayurvedic Information
Information provided on the Truvedaa website regarding herbs, Ayurvedic products, ingredients, traditional practices, wellness, or their uses is provided for general informational and educational purposes.
Such information should not be considered medical advice, diagnosis, treatment, or a substitute for professional medical or Ayurvedic consultation.
Customers should consult a qualified healthcare professional or Ayurvedic practitioner before using any product where appropriate, particularly if they are pregnant, breastfeeding, taking medication, managing an existing medical condition, or have concerns regarding the suitability of a product.
Customers are responsible for reading product information, directions, warnings, and applicable instructions before using any product.
Orders and Purchases
By placing an order through Truvedaa, you confirm that:
- The information provided by you is accurate and complete.
- You are authorized to use the payment method selected.
- You have reviewed the product, quantity, price, and delivery information before placing the order.
- You agree to pay the applicable product price, shipping charges, taxes, and other applicable charges.
Truvedaa reserves the right to refuse, cancel, or limit an order where there is a reasonable basis to believe that the order contains incorrect information, involves fraudulent activity, violates these Terms and Conditions, or cannot be fulfilled.
Pricing
Product prices displayed on the website are subject to change without prior notice.
Truvedaa reserves the right to correct pricing errors or other inaccuracies.
If an order has been placed based on an obvious pricing or listing error, Truvedaa may contact the customer and provide the applicable options permitted under law.
Any applicable taxes, delivery charges, or other fees will be displayed or communicated where applicable.
Payment
Payments may be processed through third-party payment gateways or payment service providers.
Available payment methods may include credit cards, debit cards, UPI, net banking, wallets, Cash on Delivery, or other methods made available at checkout.
By making a payment, you confirm that the payment information provided is valid and that you are authorized to use the selected payment method.
Truvedaa is not responsible for delays, failures, or errors caused by third-party payment service providers.
Shipping and Delivery
Orders will be shipped to the delivery address provided by the customer at the time of purchase.
Customers are responsible for providing accurate:
- Name
- Address
- PIN code
- Mobile number
- Email address
Delivery timelines provided by Truvedaa or its logistics partners are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, natural events, transportation issues, government restrictions, or other unforeseen circumstances.
For further details, please refer to our Cancellation, Return and Refund Policy.
Cancellation, Return and Refund
All orders are subject to our Cancellation, Return and Refund Policy.
Customers should carefully review the applicable policy before placing an order.
For eligible wrong-product, damaged-product, or other approved claims, the applicable return, replacement, or refund process will be followed according to that policy.
Intellectual Property
All content available on the Truvedaa website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Product descriptions
- Text
- Website design
- Layout
- Videos
- Icons
- Trademarks
- Other website materials
Is owned by or licensed to Truvedaa unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit such content without prior written permission from Truvedaa.
User-Provided Information
Where the website allows customers to submit information, reviews, enquiries, feedback, or other content, you agree that the information provided is accurate and does not:
- Violate any applicable law.
- Infringe another person’s rights.
- Contain fraudulent or misleading information.
- Contain malicious software or harmful code.
- Contain abusive, threatening, defamatory, or unlawful material.
Truvedaa reserves the right to remove or restrict content that violates these Terms and Conditions or applicable law.
Third-Party Services and Links
The Truvedaa website may contain links to third-party websites, services, payment gateways, social media platforms, or other external resources.
These third-party services operate independently and may have their own terms and privacy policies.
Truvedaa does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Disclaimer
The information provided on the Truvedaa website is intended for general informational and educational purposes.
Information relating to Ayurveda, herbs, ingredients, wellness, traditional uses, or products should not be interpreted as medical advice or as a guarantee that any product will diagnose, treat, cure, or prevent any disease or medical condition.
Truvedaa does not guarantee any particular health outcome from the use of its products.
Customers should consult a qualified healthcare professional or Ayurvedic practitioner for individual medical or health-related advice.
Limitation of Liability
To the extent permitted by applicable law, Truvedaa shall not be responsible for losses or damages arising from:
- Improper or unauthorized use of products.
- Failure to follow product instructions or warnings.
- Incorrect information provided by the customer.
- Delays caused by third-party delivery or payment providers.
- Events beyond Truvedaa’s reasonable control.
- Temporary website interruptions or technical issues.
- Unauthorized access caused by circumstances outside our reasonable control.
Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, the website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Server issues
- Security updates
- Network failures
- Third-party service interruptions
- Other circumstances beyond our reasonable control
Truvedaa does not guarantee uninterrupted or error-free access to the website.
Changes to These Terms
Truvedaa may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms and Conditions or the use of the Truvedaa website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
Related Policies
The following policies also form part of the terms governing your use of the Truvedaa website:
- Privacy Policy
- Cancellation, Return and Refund Policy
- Shipping and Delivery Policy, where applicable
We recommend reviewing these policies before placing an order.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Truvedaa
Phone: +91 98988-12345
Email: truvedaa@gmail.com
Website: www.truvedaa.com